Orders

Is there a limit to the quantity that I can order?

No, there’s no limit. Shop your heart out!

How can I track my order?

You can start tracking your order as soon as it has been shipped out. An email will be sent to you with the tracking details, all you need to do is visit our courier partner’s website and track the journey of your order in real time!

Alternatively, you can also log in to giftshopgalore.com and visit the ‘My Account’ section to know your order status.

Can I cancel my order?

Yes! You can cancel your order only before the product has been shipped. All you have to do is get in touch with our Customer Care Team at the earliest, and they will help you out.

What do I do if my order is received in a damaged condition?

If your order has been damaged or tampered with, you can refuse to accept it and return it to the courier personnel with all of the original packaging intact. Please do report the incident to our Customer Care Team immediately.

What happens if the wrong product was delivered to me?

In an unlikely event that the product you received is not what you ordered, please contact our Customer Care Team within 24 hours of delivery.
They will help arrange for a reverse pick-up and ensure the correct order is delivered to you at the earliest.

What happens if the product I ordered is out of stock?

If a product is out of stock, you will be informed when you add it to your Shopping Cart or at Checkout. In rare cases, if the product is out of stock after your order is confirmed, we will initiate order cancellation and refund the amount.

What is the stipulated delivery time for an order?

We deliver within 1-2 business days for Domestic orders, and 5-12 days for International orders.

What should I do if I receive a different item from the one that I have ordered?

If the wrong order has been delivered to you, please contact our Customer Care Team within 24 hours of receiving the delivery

For additional information on orders, please see our Shipping and Returns policy